Michelle Mills
Michelle is a Peter J. Salmon Employee of the Year Award nominee. Michelle graduated from Chicago Lighthouse for Blind in 1996 under the Office Skills Program. While at the Chicago Lighthouse, she was involved in the Illinois job coach program, which lead her to Beyond Vision.
Michelle has worked at Beyond Vision for twenty-one years, most of those years spent at the Base Supply Center Naval Station Great Lakes as a customer care specialist. Michelle has had an active role in planning the BSC customer appreciation day at Great Lakes taking over almost complete execution of the event a couple of years ago.
A little over a year ago, Michelle expanded her skills and became the first satellite customer care specialist for Beyond Vision’s call center. Change is difficult for most people but particularly hard for a vision-impaired person. Michelle overcame her anxiety and mastered her new dual role. Michelle saw growth in her JAWS, Excel, Outlook and over all communication skills.
